VoIP hardware and software

VoIP Handsets and Hardware

Globalnet provides what we feel to be the best-in-class hardware. Our VoIP phones come from leading industry suppliers, Cisco, Snom and Yealink. We also offer DECT handsets and base stations from market leaders Gigaset and can supply headsets for hand free use.

We use the hardware every day in our own business, so we are in the best position to both support the products and to give practical, real world advice and support. All the VoIP handsets and hardware we provide are fully compatible with our VoIP system and we provide training to ensure your team know how to use them.

Our initial IT consultancy will provide you with the best options for your needs, based on an initial site visit and discussion to understand your requirements.

VoIP Software - Globalnet Unified Communications

Your VoIP system includes a software system incorporating a range of options to track, manage and enhance your communications and billing. Globalnet Unified Communications give you the ability to monitor your call usage and understand how your business and your customers are using your phone lines, and to manage your switchboard, users, extensions and costs.

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Dashboard

Dashboard is a cloud-based representation of your business’s inbound and outbound call statistics. Accessed in your web browser, it can be used as a bird’s eye view of your business communications or you can create multiple dashboards based on call queues within your business.

VoIP Dashboard Features

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Visibility

Real time multi-site and team statistics and usage.

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Tracking

Track calls by source, including national and international, and mobile.

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Security

Security features include HTTPS and access restriction by IP address.

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Secure cloud access

Your Dashboards can only be seen with secure access via the cloud.

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Switchboard

Switchboard is a web-based, real time, functional call management platform and visual representation of your business’s call flows. All calls that are being handled, and all waiting calls within your organisation can be seen instantly, giving you complete oversight. Switchboard can also integrate with your CRM, giving you or your call handler instant access to all relevant information when on a call.

VoIP Switchboard Features

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Address Book

Fully integrated address book used for onscreen pop-ups.

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Voicemail Manager

Stream or download your voicemails.

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Function Bar

Control your phones functions quickly with a simple on screen function bar.

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Configurable Preferences

Customise your sound, display and notification preferences.

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VoIP hardware and software

Globalnet provides what we feel to be the best-in-class hardware and software to run your new VoIP system.

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VoIP FAQ

Everything you ever wanted to know about VoIP but were too afraid to ask. Read our FAQs and find the answers.

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CALL US TODAY FOR SUPERIOR IT SUPPORT

Globalnet aims to be an integral part of your success, providing the best business advice, superior IT support and technology to help you reach your goals.

0203 005 9650