The best thing about using Globalnet is their accessibility as they always come back to us quickly. They have helped us adapt systems to fit our business model. They have also been really helpful during the COVID lock down. Like a lot of people, we are working from home and have had to call on them more frequently to adapt to the new way of working.
I have only used a couple of IT firms in the past but do find that Globalnet are friendly and don’t judge if we are asking a “stupid” question. Even though we are a very small business, Globalnet took the trouble to attend a meeting on our new back office system a few years ago. This helped us set up so much quicker as they understood what was needed.
I would simply say to give them a try. We did about 15 years ago and have had no reason to look elsewhere.
Since employing Globalnet as our IT supplier, we’ve transferred our entire office files to the cloud, allowing us to easily work and collaborate from anywhere. This has been a huge benefit, together with Globalnet’s personal service, and great communication through its helpdesk ticket system.
In the long run, the services they have provided for me have saved me more money than it’s cost me to employ them, so I would have no hesitation in recommending them.
Over the years Globalnet has always demonstrated an in-depth knowledge of our IT systems and have always been able to rapidly solve any problems when required. Compared with other IT suppliers we have used, Globalnet actively keeps us ahead of the curve with our IT systems to keep us up to date and have managed any requirements within our organisation to a high degree of professionalism.
Rob and his team have always been able to help and are very cost effective. From big projects to small IT problems Globalnet has continued to impress us.
The single biggest benefit of having Globalnet as our IT support is that any computer problem we have had, they have managed to get them sorted extremely quickly. With our previous IT suppliers in the past, we have had to wait for call outs and booking dates and times for online support, which is inconvenient and some of the solutions have been really poor.
I highly recommend Globalnet. I think that anyone that chooses them as their IT firm, will be extremely pleased with the service they provide. They have always answered everything for us quickly and efficiently – no problem is ever too big or small.
Ever since we moved to Globalnet, I’ve been secure in the knowledge that they are a phone call or email away and able to resolve issues very quickly.
Globalnet’s engineer’s all have friendly attitudes and patience with completely IT illiterate clients! They are professional and incredibly helpful on all matters IT.
We switched to Globalnet a year ago and I feel Encompass has benefitted from the ease of use of their services and having the confidence that all my data is securely stored in the cloud. The Globalnet team provides us with no-nonsense advice and speedy solutions. Added to this, they’re always polite and friendly on the phone.
If you need a great IT supplier, pick up the phone and have a chat with the team at Globalnet. They’ll simplify all you need to know and make it fuss-free!
The single biggest benefit Globalnet has brought to IC Service has been in efficiency – by both improving our efficiency and by dealing with projects and issues.
We’ve employed Globalnet and developed a close working relationship over many years and I’d tell anyone to give them a shot, they have never let IC Service down.
Since moving our IT to Globalnet, I’ve found their quick reactive times have been really impressive. Unlike other IT firms, Globalnet’s engineers don’t blind me with science, they get on with sorting the problem.
I would wholeheartedly recommend Globalnet – their customer service is excellent, and they will do their utmost to sort any problems.
Thank you for everything you have done for us lately. You have taken a weight off our shoulders. Your company’s professional attitude and efficiency in solving any issues we have had has really helped us over the last 18 months.
Before, it was a constant worry of using the right people to carry these works out for us and believe me we have tried a few. But we can now at last carry on our everyday duties without any more worries.
We are all truly grateful.
Globalnet installed a VoIP telephone system for us and this has changed how we use our phone system and saved us about 75% on our telecommunications bills. The VoIP system is so flexible and allows us to practically ‘set-up’ an office from anywhere within a matter of minutes, which is very helpful when working from home.
With Globalnet you always know who you are speaking to, it is not a faceless call centre where you speak to many different ‘technicians’. The small support group enables problems to be dealt with quickly and if one technician can’t help the issue is very quickly escalated and dealt with.
Globalnet is a friendly and responsive IT firm that offers an excellent service for a reasonable cost. They are always on hand to offer advice and guidance and you feel you can trust them to resolve any issue.
Globalnet aims to be an integral part of your success, providing the best business advice, superior IT support and technology to help you reach your goals.