Catercall has really benefited from Globalnet’s reliability. The guys in the office are always able to resolve the issues, not matter what it takes. They always answer the phone and listen. This is invaluable as most of the issues are better resolved after a few minutes’ conversation, whereas emails might not be the best way to communicate, especially for those who do not have any knowledge of computers.
If you’re looking for a good IT support company, Globalnet is the best option. These guys are quick, reliable and are always looking for ways to improve the quality of your service.
Unlike some other IT firms I’ve used, Globalnet’s team are friendly, knowledgeable and fix issues quickly without confusing my users with technical jargon.
Globalnet is an IT team you can trust and rely on. Definitely give them a go!
Over the last two years we have entrusted Rob and his team at Globalnet with the responsibility of managing our IT provision. They have successfully transitioned our server from a tired, slow in-house unit to an off-site cloud-based server, with only a small impact on our down time.
Globalnet is currently working on a project for us which, given their past performance, we had no qualms to award to them. They continue to resolve all issues and requirements brought to them by my staff in a timely manner.
I would have no hesitation in recommending them to other companies for their IT solutions.
Globalnet is always quick to respond to any issues we may have, which keeps any disruption to work at a minimum. It’s good to have someone on the end of the phone who knows what we need and how our business works, rather than speaking to someone reading from a script.
Choose Globalnet – I’m confident they will add value to your business.
The single biggest benefit to our company since moving to Globalnet has been that they are very responsive and react quickly when there is a problem. They are also proactive in anticipating potential problems. Last but not least they are always friendly and helpful.
Compared to other firms we’ve used in the past, Globalnet are much faster to respond. Time is of the essence in a busy working day, and we never really get held up by IT problems when we can call or e-mail Globalnet.
If anyone is trying to decide whether or not to use Globalnet’s services, we would unhesitatingly recommend them.
Exact Moves have used the services of Rob Burdett for over 18 years while he was working with major support companies and now owning his own company, Globalnet.
I have found Rob to be very flexible and accommodating. His professional and knowledgeable approach is very welcoming in this day of computer and technology-based office environments.
Rob has transferred this skill and knowledge into his team of engineers and support staff that fully reflects what Globalnet is about. They have supported my staff from the most mundane requirements to fully integrating Exact Moves into a cloud-based system.
Rob and his team are constantly looking to improve the services and offer his clients the latest in technological services in the fields of their expertise and services.
Globalnet provides great and punctual customer service and response to queries in a timely manner. The Globalnet team is always there to answer any questions from any member of our company and has a quick turnaround on outstanding issues.
Globalnet has provided system support and integration works for Premier Workplace Services, now part of Crown Workspace, for the past 3 years.
The team provides excellent online and phone support as well as direct desktop support to our users. Recently they have been involved in our migration of services to our parent company’s systems.
Globalnet manages our PCs, Macs, Internet router, firewall and failover, as well as our servers and offsite backup. They also supply our Office 365 licenses and antivirus.
We suffer few problems on a day to day basis, but if anything does happen, the support team is always helpful, polite and efficient and has us up and running quickly and without fuss.
Globalnet is a great company to work with and provides its services at a good price in respect of our charity status.
Globalnet has been supporting MHD Production’s IT requirements for the last 5 years, including remote management, antivirus and cybersecurity, helpdesk support, back up and Cloud storage and Office 365 across both PC and Apple Mac platforms. They have also helped with hardware purchases at competitive pricing.
With Globalnet I can trust that our equipment is looked after and kept in tip top shape with their background monitoring, and in the rare instances when we experience problems the team is quick to respond and resolve the issue.
Robert Burdett and his team has provided us with excellent service over the years and I do not hesitate to recommend Globalnet to any business.
Globalnet aims to be an integral part of your success, providing the best business advice, superior IT support and technology to help you reach your goals.