VoIP & Hosted Telephony

What is VoIP?

VoIP, or Voice over Internet Protocol, telephony can reduce your telephone costs by using the Internet to make and receive calls, rather than traditional landlines. By hosting the phone system in the cloud, we offer competitively priced VoIP solutions that are ideal for small to large businesses, especially if you require multiple phone lines and extensions, including off-premises extensions for home workers and branch offices.

Our IT consultants will visit your premises for the initial assessment, installation and training, and our helpdesk and onsite engineers provide full support and maintenance.

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VoIP Features

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Everything You Need

We supply the hardware, connectivity, training, and support to keep you connected.

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Flexibility & Scalability

Supports multiple branch or office locations, including home workers or on-the-road call forwarding to mobiles.

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Fully featured system

Switchboard, call diverting, voicemail, call recording, conference calling, voice menus and hold music or marketing messaging.

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Your choice of numbers and area codes

You can keep your existing number, add new numbers and local area codes, or dedicated numbers for sales campaigns.

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Remote and Onsite Support

Your hosted VoIP system is fully backed by our Helpdesk and remote support services, which also includes security, software upgrades and hardware support.

In the rare instances of a fault, the majority of VoIP issues can be diagnosed and resolved quickly on the same day by our remote support Helpdesk, and we can be easily contacted by phone or email, or through our Helpdesk management system. However, if you need an engineer, we can make a site visit.

Our IT consultants are available to discuss your VoIP requirements and provide your business with a competitive quote. Call us today on 0203 005 9650 to arrange a visit.

VoIP Benefits

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Fast Set-up

Once we have agreed a start date, it can take less than 24 hours to set up your system.

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Automatic Updates and Maintenance

We update our services, features and security patches in the background and on a regular basis.

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Reporting and Tracking

Use the reporting features to understand your calls, to see your invoices and to monitor your costs.

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Reduced Costs

You could potentially save over 40%. Call costs are usually lower than traditional telephony services.

"Not all heroes wear capes!"

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VoIP hardware and software

Globalnet provides what we feel to be the best-in-class hardware and software to run your new VoIP system.

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VoIP FAQ

Everything you ever wanted to know about VoIP but were too afraid to ask. Read our FAQs and find the answers.

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