On-demand, PAYG, IT support, business computer help, London, Essex, Southend, Basildon

Helpdesk escalation

For times when your IT department needs a helping hand, our experienced Helpdesk consultants are here to assist.

For businesses with a very small IT team, very busy periods of work can overwhelm your technicians and your business is at risk of disruption.  In this instance, we are on hand as ‘overflow’ option – taking the pressure off your staff and making sure that problems are resolved.

We can offer Helpdesk escalation, with remote telephone support, using our advanced remote systems, or our IT consultants can visit your premises to offer onsite support when more hands are needed.

Alternatively, we can also offer technical support and assistance to your IT staff when problems arise they cannot resolve themselves.

Globalnet provides managed IT services to a wide range of businesses across several industries in London, Essex, Kent and HertsGive us a call to find out how we can help your IT Team.

IT Helpdesk, support


Since employing Globalnet as our IT supplier, we’ve transferred our entire office files to the cloud, allowing us to easily work and collaborate from anywhere. This has been a huge benefit, together with Globalnet’s personal service, and great communication through its helpdesk ticket system.

In the long run, the services they have provided for me have saved me more money than it’s cost me to employ them, so I would have no hesitation in recommending them.

Dwight Breley, Breley Design
IT Helpdesk, IT support,

Ad hoc support

You don't need a managed account to receive help. Our IT Helpdesk team is at the end of a phone to help with ad hoc support.

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IT consultants, Essex, London, southend

IT consultancy

When you need an expert opinion on your IT infrastructure, Globalnet is on hand to advise and assist you in achieving your aims.

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IT, holiday, cover, support, Essex, London, southend

Holiday cover

We can supply one of our experienced IT consultants to cover any holidays or long-term absences in your IT team.

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IT Helpdesk, IT support,

Helpdesk escalation

For times when your IT department needs a helping hand, our experienced IT consultants are here to assist.

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network, wifi

Internet, WiFi and networking

Problems with your internet connection, network or WiFi? We offer a range of network services tailored to your business.

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Globalnet aims to be an integral part of your success, providing the best business advice, superior IT support and technology to help you reach your goals.

0203 005 9650