For times when your IT department needs a helping hand, our experienced Helpdesk consultants are here to assist.
For businesses with a very small IT team, very busy periods of work can overwhelm your technicians and your business is at risk of disruption. In this instance, we are on hand as ‘overflow’ option – taking the pressure off your staff and making sure that problems are resolved.
We can offer Helpdesk escalation, with remote telephone support, using our advanced remote systems, or our IT consultants can visit your premises to offer onsite support when more hands are needed.
Alternatively, we can also offer technical support and assistance to your IT staff when problems arise they cannot resolve themselves.
Globalnet provides managed IT services to a wide range of businesses across several industries in London, Essex, Kent and Herts. Give us a call to find out how we can help your IT Team.